Welcome to the SambaSafety EVR Support Center!
With our Electronic Vehicle Registration (EVR) program, you can process California vehicle registrations in real-time – plus issue stickers, plates, and registration documents – providing your business a value-added service that helps improve client retention and increase profitability.
Always Fully Supported
SambaSafety’ EVR program offers a complete customer onboarding service, from DMV application preparation and processing, to hands-on training and ongoing support – all free of charge!
We offer a variety of convenient tools and services to help get your business started, including live educational webinars, pre-recorded training videos, and EVR dedicated customer support – plus exclusive access to our new library of California DMV pre-approved marketing tools!
Stay Connected
SambaSafety
11040 White Rock Ste 200 Rancho Cordova, CA 95670
Customer Support
(800) 888-3317 evrsupport@sambasafety.com
Inventory Email:
Inventory@sambasafety.com
Compliance Email:
bpacompliance@sambasafety.com
Support Hours
Mon-Fri 8:00am – 6:30pm PST
Customer Care is closed Fridays 9:30am to 10:00am for our team meeting
EVR Processing Hours
Mon-Sat 6:00am – 10:00pm PST
Sun 12:00pm – 6:00pm PST
SambaSafety Holidays
Customer Support will be closed the following holidays. Please make a note if training falls on a holiday, the training will be moved to the following Thursday.
- New Year’s Day — Sunday, January 1st
- Martin Luther King Day — Monday, January 17th
- Presidents Day — Monday, February 21st
- Memorial Day — Monday, May 30th
- Juneteenth – Sunday, June 19th (Recognized Monday, June 20th)
- Independence Day — Monday, July 4th
- Labor Day — Monday, September 5th
- Thanksgiving Day — Thursday, November 24th
- Day after Thanksgiving — Friday, November 25th
- Christmas Eve — Saturday, December 24th (Recognized Friday, December 23rd)
- Christmas Day — Sunday, December 25th (Recognized Monday, December 26th)
***If DMV is closed, Dealer Adds and DMV Voids will not be processed.
If the holiday falls on a Saturday it will be observed the preceding Friday. If the holiday falls on a Sunday, it will be observed on the following Monday.
Live Webinars
Weekly live training sessions available for new and current EVR customers. Easy registration.
Training Videos
Need a fast training refresher? View pre-recorded training videos 24/7.
Compliance
Helpful information on how to stay in compliance with your permits, and licenses, downloads and more.
DMV Memos
Stay up to date with DMV’s updates on Vehicle & Occupational Licensing Industry News
Resources
EVR resource links to helpful information on transaction checklists, downloads, and more.
©SambaSafety 2021
