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Welcome to the SambaSafety EVR Support Center!

With our Electronic Vehicle Registration (EVR) program, you can process California vehicle registrations in real-time – plus issue stickers, plates, and registration documents – providing your business a value-added service that helps improve client retention and increase profitability.

Always Fully Supported

SambaSafety’ EVR program offers a complete customer onboarding service, from DMV application preparation and processing, to hands-on training and ongoing support – all free of charge!

We offer a variety of convenient tools and services to help get your business started, including live educational webinars, pre-recorded training videos, and EVR dedicated customer support – plus exclusive access to our new library of California DMV pre-approved marketing tools!


Stay Connected

SambaSafety

11040 White Rock Ste 200 Rancho Cordova, CA 95670

Customer Support

(800) 888-3317 evrsupport@sambasafety.com

Inventory Email:

Inventory@sambasafety.com

Compliance Email:

bpacompliance@sambasafety.com

Support Hours

Mon-Fri 8:00am – 6:30pm PST Sat 11:00am – 3:00pm PST

Customer Care is closed Fridays 9:30am to 10:00am for our team meeting

EVR Processing Hours

Mon-Sat 6:00am – 10:00pm PST

Sun 12:00pm – 6:00pm PST


SambaSafety Holidays

Customer Support will be closed the following holidays. Please make a note if training falls on a holiday, the training will be moved to the following Thursday.

  • New Year’s Day — Sunday, January 1st
  • Martin Luther King Day — Monday, January 17th
  • Presidents Day — Monday, February 21st
  • Memorial Day — Monday, May 30th
  • Juneteenth – Sunday, June 19th (Recognized Monday, June 20th)
  • Independence Day — Monday, July 4th
  • Labor Day — Monday, September 5th
  • Thanksgiving Day — Thursday, November 24th
  • Day after Thanksgiving — Friday, November 25th
  • Christmas Eve — Saturday, December 24th (Recognized Friday, December 23rd)
  • Christmas Day — Sunday, December 25th (Recognized Monday, December 26th)

***If DMV is closed, Dealer Adds and DMV Voids will not be processed.

If the holiday falls on a Saturday it will be observed the preceding Friday. If the holiday falls on a Sunday, it will be observed on the following Monday.


Live Webinars

Weekly live training sessions available for new and current EVR customers. Easy registration.

Training Videos

Need a fast training refresher? View pre-recorded training videos 24/7.

Compliance

Helpful information on how to stay in compliance with your permits, and licenses, downloads and more.

DMV Memos

Stay up to date with DMV’s updates on Vehicle & Occupational Licensing Industry News

Resources

EVR resource links to helpful information on transaction checklists, downloads, and more.


©SambaSafety 2021